IT is an interesting twist about Wikipedia that the most controversial, most heavily trafficked articles — on abortion, politics, virgin birth — are often the most accurate and vandalism-free. Not that people aren’t trying to cause mayhem. It’s just that the frequent visits ensure that vandalism is quickly removed, aided by automated tools that can recognize crude writing before it ever appears.
Leave these high-traffic thoroughfares, however, and things can get a bit sketchier. A few wrong turns and you may find yourself deep in Hatfield-and-McCoy territory. Entrenched enemies engage in combat over the wording of topics so obscure — Armenian historians from the first millennium, for example, or breakfast cereals — that you may wonder: so much fighting over this?
But it is exactly the obscurity that makes these Wikipedia articles ripe for feuding, fighting and vandalism. A basic tenet of the online encyclopedia is that articles be written from a neutral point of view.
The discovery that Wikipedia is not the anarchic paradise some might imagine can be a shock. Others see hypocrisy, evidence that there is a class of users who control what appears there, people who benefit from Wikipedia’s huge public clout with little public scrutiny.
“Bureaucracy is inevitable,??? said Joseph Reagle, whose Ph.D. thesis was about the history of Wikipedia and collaborative culture, crediting the German sociologist Max Weber. “Even if you have a supposed anarchy or collective, that doesn’t mean the rules aren’t there, just that they are implicit.???
